Your Privacy Comes First
At ITR Clinic, protecting your personal and financial information is our highest priority.
We have built India's First Privacy-First Live ITR Filing Platform where you remain in complete control of your financial information throughout the filing process.
Last Updated: 28 July 2026
Who We Are
ITR Clinic is India's First Privacy-First Live Income Tax Return Filing Platform.
ITR Clinic is Powered by Taxश्री AI and is an initiative of Chartered Deck Advisory Private Limited.
Our mission is to simplify Income Tax Return filing through live expert guidance while ensuring complete privacy, transparency and security for every taxpayer.
Information We Collect
We may collect only information necessary to provide our services.
- Name
- Mobile Number
- Email Address
- PAN (only when voluntarily shared during filing)
- Booking details
- Payment reference details
- Taxश्री AI conversations
- Device information
- Browser information
- Cookies
- Analytics information
We do NOT intentionally collect unnecessary personal information.
Your Financial Information Never Leaves Your Device
No Password Sharing
We never ask for your Income Tax Portal password or OTP.
No Document Upload
Your documents always remain with you.
You File on Your Own Device
You file your Income Tax Return yourself while our experts guide you live.
No Remote Access
We never take remote control of your computer or mobile.
Secure Payment
Payments are securely processed through trusted payment gateways.
Minimal Data Collection
We collect only information necessary to provide our services.
How We Use Your Information
We use your information only for:
- Booking Live Filing Sessions
- Customer Support
- Taxश्री AI Services
- Payment Processing
- Sending Booking Confirmations
- Service Improvements
- Legal Compliance
We never sell, rent or trade your personal information.
Taxश्री AI Privacy
When you use Taxश्री AI:
- Conversations may be stored to improve your experience.
- Chat history may be linked to your account.
- Credits are managed securely.
- AI responses are for informational purposes and do not replace professional advice.
Payment Security
Payments are processed securely through Razorpay.
ITR Clinic never stores:
- Debit Card Number
- Credit Card Number
- UPI PIN
- Banking Password
- CVV
Cookies
We use cookies for:
- Login sessions
- Website preferences
- Analytics
- Performance
- Advertising measurement
Users may disable cookies through browser settings.
Trusted Third-Party Services
Our website may integrate with:
- Razorpay
- Google Meet
- Google Analytics
- Meta Pixel
- Email Service Providers
- Hosting Provider
- Taxश्री AI Infrastructure
Each provider processes information according to its own privacy policy.
Data Security
We implement appropriate administrative, technical and organizational safeguards to protect your information.
Although we strive to use commercially acceptable means to protect your data, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
Your Rights
You may:
- Request correction of your information
- Request deletion where legally permitted
- Contact us regarding your personal data
- Withdraw consent where applicable
Children's Privacy
Our services are intended only for individuals legally eligible to file Income Tax Returns.
Policy Updates
We may revise this Privacy Policy from time to time.
The latest version will always be available on this page.
Contact & Grievance Officer
For any questions regarding this Privacy Policy, personal data, or privacy-related concerns, please contact us.
Disclaimer
ITR Clinic is an independent tax assistance platform. We are not affiliated with, endorsed by, or acting on behalf of the Income Tax Department, Government of India.
Questions About Your Privacy?
Your trust matters to us. We're here to answer any privacy or security-related questions.
